We are a Sydney-based B2B supplier importing and distributing premium bulk food ingredients (like tomato products, rice, coconut cream, pasta and more) across Australia. Our focus is on quality and reliable service to ready meal makers, processors and food service clients nationwide.

You can count on us for consistent, high-quality ingredients and support. We have over 15 years of industry experience and strict QA procedures, including HACCP and third-party audits, to ensure food safety. Plus, we offer custom solutions (like tailored specs and packaging) if mutually suitable and nationwide delivery to keep your production running smoothly.

We work with trusted growers and manufacturers around the world from India, Indonesia, China and Thailand to Italy and beyond. For example, our tomato products come from leading growers in China and Italy. All imports are audited and tested to meet Australian standards, so you get global variety with local quality.

Knoxx serves a wide range of ready meal manufacturers and food service distributors such as ready meals, sauces, soups, bakery, pet food, and more. We supply big-name manufacturers, caterers, and distributors across Australia. (In fact, over 3,000 customers in the industry trust suppliers like us for quality.) If it involves bulk food processing, we probably have you covered!

Absolutely. Food safety is core to Knoxx. We follow rigorous QA protocols, supplier audits, raw-material testing, and batch traceability, and all our facilities adhere to internationally recognized standards (like HACCP). Every ingredient we deliver complies with Australian regulations, so you can focus on production without compliance worries.

Yes. Our products are HACCP certified, and our processes follow strict food safety standards. While we partner with suppliers certified to various quality systems (ISO, FSSC, etc.), the key is that we only bring in ingredients that pass our quality checks. Feel free to ask about specific certifications for each product!

Definitely. Our team of food scientists and R&D chefs are on hand to develop or tweak products. Whether you need a custom spice blend, a milder puree, or a unique ingredient spec, we can collaborate with your chefs to create it. Let us know your requirements, and we’ll tailor a solution; we love a good innovation challenge!

We offer a huge range of pack sizes to suit any operation. Clients can choose anything from small trial packs to large bulk units of up to 210 kg drums. For example, tomato paste can come in a 10 kg bag-in-box up to a 220 kg drum. Let me know if you want to discuss and my sales team will be happy to assist you.

Knoxx specializes in ingredients, not finished foods. However, we do support your product development by supplying ingredients and even R&D trials. For private-label sauces or ready meals, you’d partner with a co-packer and use our ingredients as the base. (Think of us as your ingredient-pantry partner!)

Just reach out to our sales team or use the “Request a Consultation” form on our website. We’re happy to discuss your needs. If you need to sample an ingredient or see a spec sheet, let me know if you want to discuss it, and my sales team will be happy to assist you.

MOQs depend on the product and packaging. Generally, we supply full pallet loads, but we understand new product trials may need less. We can often send smaller bulk packs for trials or R&D. Let me know if you want to discuss this, and my sales team will be happy to assist you.

Very reliable, that’s our promise. We build relationships with manufacturing bases and maintain inventory buffers. By sourcing globally, we cover seasonal gaps (for example, we have a year-round supply of tomatoes from China and Italy). Our team constantly monitors the supply chain, and we plan to avoid disruptions.

We offer flexible B2B terms. However, it depends upon the credit check of the customer. Simply speak with our sales staff, and we’ll tailor terms that work for your business.

Yes, that’s what our R&D support is for! Need a different grind size, moisture content, or specification? We can often adjust parameters in collaboration with our suppliers. Our technical team will work closely with yours to tweak the spec and run small-batch trials, ensuring the ingredients fit your recipe as perfectly as possible.

Shelf life varies by product, but most are long-lasting. For instance, our bulk tomato paste and purées typically last up to 24 months. Dehydrated vegetables and spices also have long shelf lives at ambient temperature. We will always provide the exact shelf-life on the spec sheet for each product. (Long story short: store in a cool, dry place, and we’ll make sure it lasts!)

We understand the importance of religious certifications. Many of our global suppliers hold Halal (and sometimes Kosher) certifications for their ingredients. If you need Halal or Kosher products, just let us know the specific items, and we can verify which ones meet the standards. We’re happy to help you find the right certified ingredients.

Yes. Many of our ingredients are naturally gluten-free (like rice, vegetables, spices). For example, our starches and spices are all-natural and gluten-free. Whenever allergies or sensitivities are a concern, we provide full allergen declarations. Just check the spec sheet or ask our QA team for details.

We fully support your compliance process. For each shipment, we provide PIF, Certificates of Analysis (CoA), HACCP certificates and other regulatory documents. All products meet Australian food standards. If your quality team needs additional info, just ask; we have it on file and can share it with you.

Kooka can answer quick questions about our products and services. Whether you need a rapid answer on pack sizes, product availability, or just want to browse our ingredient range, I can help guide you. And if it’s something complex, I’ll connect you with our expert team (like R&D chefs or your account manager) for the full answer.

We do more than sell ingredients; we partner with you in innovation. Our R&D chefs and food scientists can collaborate on trials, recipe adjustments, and custom formulations. Got a new idea? We can pilot small runs, tweak ingredients (e.g., flavour, viscosity, texture), and ensure smooth integration into your process. Think of us as an extension of your development team!

We’re always exploring new solutions. For instance, we regularly introduce new varieties of spices, innovative starches and emerging ingredients to meet industry trends. While we don’t publish a formal roadmap, feel free to ask about any new launches; our team will share what’s coming and get feedback on what you’d like to see next.

Absolutely. Once an ingredient is proven in the trial, Knoxx can support scale-up by ensuring a full production supply. We will coordinate larger orders, secure consistent lot quality, and manage logistics so your production line never stalls. If any tweaks are needed for mass production, our technical team will work with yours to make it seamless.

We offer contract pricing for large annual volumes. However, we also work on an order-by-order basis. If you have a big project, let’s discuss contract terms or annual requirements; we can often provide pricing breaks at certain thresholds. It’s always good to opt for annual contracts as it ensure availability and the best price possible for the product required by you. Let me know if you want to discuss this, and my sales team will be happy to assist you.

Due to safety reasons and HACCP requirements, we can’t allow anyone to visit our warehouse or lab. However, in case of a special need, such a request can be considered after following due process. For supplier audits, Knoxx audits and monitors them on your behalf, all our suppliers are “audited, trusted suppliers”. If you require specific certifications or have audit findings, our QA team is ready to collaborate and provide records.

In the unlikely event of a recall or safety issue, we have full traceability on our products. We would notify affected customers immediately and assist with recall procedures. Prevention is our priority, so our QA checks and supplier audits are very stringent to avoid such incidents in the first place.

Knoxx is conscious of sustainability. We work to minimize waste and optimize logistics (for example, using efficient, consolidated shipping to reduce our footprint). While our core focus is on supply reliability and safety, we continuously explore greener packaging and ethical sourcing, aligning with industry best practices.

We’re developing an online platform for easier ordering. In the meantime, we provide digital catalogues and PDF spec lists. Orders are placed via email to our dedicated inbox. In short: it’s not quite a “click to buy” portal yet, but we’re moving in that direction to make life easier!

We’re here to make your life easier. During negotiations, our team provides detailed technical information (PIFs, shelf life, CoAs) and assistance with your internal procurement forms. You can engage with our QA, technical, or sales staff directly. We understand big decisions are team efforts, so we’ll supply whatever information you need, even design presentations or site visits, to secure your confidence.

We combine strong supplier relationships (built over 15+ years) with efficient operations. This allows us to offer competitive pricing, especially on bulk contracts. We don’t publicly list prices, as they vary by volume and product; instead, we work with you to find cost-effective solutions (like adjusting packaging or specs). Think of us as partners in value, not just vendors.

If it’s a real ingredient, we’ll try to find it! We specialize in staples (tomato, rice, starches, spices) but can often source speciality items upon request. Our global network can hunt down exotic spices, functional flours, or even custom extracts. Just ask; we love a sourcing challenge.

You’ll have a dedicated salesperson or account manager once you’re on board. Of course, Kooka and our general support are always here. But for contracts, pricing, and strategy, we’ll introduce you to the real people behind the scenes (the friendly foodies and logisticians) to ensure a smooth, long-term partnership.

Absolutely. We can review your formulations to suggest cost optimizations. For instance, we can adjust thickener levels or swap ingredients to deliver similar quality at a lower cost. We also run trials to compare effects. It’s part of our R&D support; we aim to help your products succeed economically!

We regularly audit supplier information and update spec sheets, especially when regulations change. We notify customers of any key changes. Feel free to request the latest technical sheets; we keep them current for all ingredients. This is part of our commitment to transparency and consistency.

We can arrange training sessions or demos on-site or via webinar if needed. For example, we might demonstrate how to best rehydrate a dehydrated vegetable or properly incorporate a new starch. It’s an extra service; we want your team comfortable with our ingredients. Just ask, and we’ll make it happen.

Knoxx itself is a B2B importer, so we don’t sell through retail chains. However, some of our products (like tomato paste or pasta) may end up as components in products sold by food service distributors. We focus on the source side; think of us as “behind the scenes” supplying those larger brands, not as a consumer brand you’d see on a shelf.

We carry the full range: triple-concentrate tomato paste, diced tomatoes, crushed tomatoes, and smooth purée (passata). The paste is super-rich for sauces and stews; diced adds a chunky texture (great in pasta sauces or curries), crushed has a bit of body, and purée gives a smooth base. All are aseptically packed for quality and have a long shelf life (up to ~24 months).

It simply means a very thick, intense paste. We offer 24–26°, 28–30°, and 36–38° Brix variants. Brix measures sugar/solids content (so higher Brix = thicker paste). In practice, the higher-degree paste gives more tomato flavour per spoonful. For soups or stews where you want maximum punch, triple concentrate is ideal.

It depends on your recipe! Lower Brix (24-26°) is great for a lighter tomato flavour (e.g., sauces that are also spicy or herby). Higher Brix (36-38°) is almost like tomato jam, great for giving deep richness to thick sauces or barbecue bases. Think of Brix as a concentration: more Brix = more tomatoes by weight. (If you’re curious, 1°Brix is about 1% sugar content, but in practice, it’s mostly tomato solids.)

We have basmati, jasmine, long-grain, Arborio, and more. Basmati (long, fragrant grains) is perfect for biryanis and curries, jasmine for Asian-style dishes, and Arborio (short, plump grains) is made for creamy risotto. All are imported from trusted growers and packed in food-grade sacks. Each has consistent moisture and texture, so your chefs get the same perfect rice every time.

Sure! Arborio absorbs liquid and releases starch, giving risotto its creamy texture, so use Arborio for risotto, rice puddings, or any dish where creaminess is desired. Basmati, being less starchy and more aromatic, is best for pilafs, curries, or biryani where distinct, fluffy grains are desired. In short: Arborio for cream, Basmati for fluff. 🍚😉

Yes we do offer 100% Broken White Rice under the brand name 'Koh Koh'. It comes from Thailand. It is primarily used in manufacturing of Pet Food.

We stock dried onion (powder, flakes, granules), cabbage, carrot flakes, green beans, and more. They’re great for saving prep time; just add them directly to soups, sauces, or mixes. They rehydrate quickly and provide consistent flavour. For example, our dehydrated onion has a long shelf life and adds sweet-savoury depth without the chopping labour.

Easy! Add them to hot liquid, and they’ll plump up in minutes. In soups or sauces, just sprinkle them in and simmer; they’ll absorb moisture and become just like fresh. For something like seasoning blends, you can powder them or use flakes as-is. Our R&D chefs say a rule-of-thumb is 1 part dried to about 3-4 parts water, but you can adjust to taste. Our R&D Chef and food scientists are there to assist you if you need help.

Yes, our vegetables are 100% natural with no added preservatives. They’re just plain veggies that have been gently dried. This means you get clean labels (“dried onion, dried carrot,” etc.) on your products. If you need any certifications (e.g., non-GMO, organic), just ask; we can often source that way too.

We offer native potato and tapioca starches. These are fantastic thickeners and binders. Potato starch is great for clear, glossy sauces (it thickens at low temps), while tapioca starch gives a smooth, slightly chewy texture. Chefs use them in gravies, pie fillings, meatballs, gluten-free baking, and the list goes on. And because they’re “native,” they’re pure starch (no maltodextrin or additives).

Potato starch swells in both cold and hot liquid, so you can mix it into cold water for gravy and then heat it without clumping. Tapioca needs a bit more heat to gel and gives a glossy sheen. As a rule, use about 10-20g of starch per litre of liquid to thicken moderately, but adjust to your desired texture. Both are gluten-free thickeners, so great for clean-label products.

We do. Our catalogue includes natural spices like paprika and spice blends (plus gluten-free options). If you need something very niche (e.g., a specific herb or exotic spice), let us know; we may have it or can source it. Many chefs are surprised to learn we even import Southeast Asian and Middle Eastern spices when requested.

Yes, our spices are 100% natural with no artificial additives. We focus on pure spices, herbs, and blends. If you’re doing a clean-label product, you’ll be happy to know our ingredients are often used in “all-natural” recipes. We can also provide organic or non-irradiated versions of some spices upon request.

Absolutely. That’s what our R&D team is for! We can work with your chefs to test ingredients in your recipes. For example, if you want a new soup, we might try different tomato pastes or spices from our range until the flavour is spot-on. Think of us as your extended test kitchen; we love collaborating to bring your vision to life. And mind it, we don’t reveal the identity of the clients our team is working with to maintain their competitive advantage.

Every ingredient comes with a PIF that includes nutrition, allergens, and technical details. If you need a specific dataset (calories, fat, etc.), we can quickly supply it. This way, when you formulate a recipe, you have all the macro/micro numbers for labelling and cost calculations.